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MEET THE SALES & SUPPORT TEAM
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Tracy McCormick – Sales & Operations Director – Many years experience in the pizza industry. 7 years a Corporate Store and 5 years as North American and European Corporate Training & Mobilisation Executive for Worldwide pizza chain.
David Corke - Midlands & North Sales & Training Manager - Many years in the catering industry, trained chef and business owner before joining Scal.
Paul Clough – South West, Wales & Southern Ireland Sales & Training Manager – 12 years extensive retail catering experience
Alan Peel – London & East Sales & training Manager, 5 years pizza management experience with large pizza chain whilst obtaining his BA Hons degree in Economics
Graham Jones – South East Sales & Training Manager, 20 years experience as a chef specialising in NPD.
Angela Wood - North East, Scotland & Northern Ireland Sales and Training Manager. 20 years experience in retail, catering and training management.
Paul Myall – London & East Trainer - 11 years experience in catering industry with the last 5 years focusing on training
Amanda Miller - South East Trainer - 18 years Catering Experience, From Catering Manager to Craft Trainer in Contract Catering. 5 years working as part of OperationsTeam.
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MEET THE OPERATIONS TEAM
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Lee Personius – Operations Manager, Graduate in Business & Information Systems with 7 years customer service experience within a retail environment.
David Mason – Warehouse Manager, Been with SCAL since the beginning and has many years of experience to draw up on.
Laura Munson – Qualifications in Business Studies and IT, with 3 years customer service/retail experience, including service within the catering industry.
Irene Coles - Book-Keeper – 30 years in Office Management combining Accountancy and Customer Service roles.
Hannah Regan - 3 years Retail Assistant progressing to Sales Advisor before joining Scal Customer Service team.
Careen Wattam – 5 years Customer Service experience - Recent return to work from being a full time mother to join Scal Customer Service team.
Christine Wilkins - Over 30 years customer service experience mainly with large multi-national retailers, before joining the Scal Customer Service team.
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10 Simple Steps to Accepting your Deliveries
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Please follow the below when ordering from us:
1. To place an order or to make an enquiry about anything to do with
SCAL you MUST contact the SCAL offices on 01295 276739.
2. This is because 3663 depots or centre of excellence will be unable to be of assistance to you.
3. When accepting your order all 3663 drivers will be:
3a. Uniformed
3b. Able to show you their identity badge.
4. Please make sure the goods are not damaged or open in anyway.
5. It is essential all deliveries are checked carefully and quantities counted.
6. Deliveries should be rejected if:
6a. they are outside of their respective temperature.
6b. they do not have sufficient shelf life
6c. they are in a damaged state
6d. it is the wrong product.
7.3663 drivers can only accept goods for return if authorised by SCAL head office.
7a. although customers may return full cases of damaged or incorrect goods at the time of delivery
8. Please check number of items delivered is correct to the amount ordered, in presence of 3663 driver.
9. Claiming for shortages must be done at the time of delivery when order has been checked, if for any reason this is not done it must be reported on the same day of your delivery to SCAL head office.
10. Finally please remember to check and sign for your delivery which the 3663 driver will also have to sign for at the time of the delivery.
From here the site will take full responsibility and possession of the goods which have been signed for.
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